Despatch Timings
Orders for stock items are usually dispatched within 3 working days after the order is received.
Delivery Charges
Automotive Art offers free delivery to England, Wales and Scotland. Contact us for overseas delivery charges.
Delivery Method
Our chosen carriers are Royal Mail, deliveries are made in boxes and dispatched using their Signed For service. An email notification is sent when orders are dispatched.
Breakages
All our framed pictures are supplied with glass, which is fragile. We package our items to ensure that the risk of breakage is minimal, however, rough handling by carriers can result in breakages. Any damaged or faulty goods must be notified to us, either by email within 3 working days of receipt otherwise we cannot accept liability.
Website Images
We aim for total satisfaction for our customers and to offer the highest service and quality in all our products. We work hard to provide accurate photographs of the artwork on the website, but photography cannot fully capture the subtleties of the paintings, so expect small variations.
Returns
We can only accept the return of items if they are sent in error, faulty or broken (please see breakages). Damages will be either replaced or credited. We will arrange collection of erroneous/faulty/broken items if we require them to be returned. To request a return please email us.
Refund Policy
The procedures, set out here, do not affect your right to reject faulty goods. If you receive a faulty item, please follow one of the procedures outlined in the returns section above.
Our returns policy does not affect your statutory rights. For further information on your UK consumer rights look at here